Shipping policy

Shipping Policy

Thank you for shopping with Boca Bear Kids! We are committed to getting your order to you as quickly as possible.

Processing Time

Orders are typically processed and shipped within 2–3 business days after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times

Once your order has shipped, delivery times will vary based on the shipping method selected at checkout and the destination. You will receive a tracking number via email once your order has been shipped.

Delays

While we strive to meet our shipping timelines, occasional delays may occur due to weather, carrier issues, holidays, or high order volumes. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Boca Bear Kids is not responsible for delays or lost packages due to incorrect shipping information provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Boca Bear Kids is not responsible for lost or stolen packages. Please contact the carrier directly for assistance.

Questions

If you have any questions regarding your order or shipping, please contact us at:

customercare@hudmarketinggroup.com